
Our Team
Sydney Cumberbatch
Production Manager
Hometown: Oakdale, CT
Originally from Connecticut, Sydney moved to South Carolina to be near family and the beach. She loves to be outside and her family does their best to stay active.
While Sydney’s college degree is in accounting and finance, she also has years of property, project and retail management experience. Joining Carolina Energy Conservation in 2022 first in the accounting department, she moved to production management in 2023. When asked, “Why CEC?” Sydney says she is passionate about the conservation of resources, regardless if it’s energy, food, time, etc. She enjoys not wasting time and making the best with what you’ve got. If you need something done, you go to Sydney; who’s life motto is: “Anything worth doing is worth doing right.”
Reviews Featuring Sydney
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I highly recommend Klaus Roofing! I recently had the pleasure of working with them through the South Carolina Safe Home grant program, and the experience was exceptional from start to finish. Matt and his team provided outstanding support every step of the way, ensuring a smooth process. The installation team, led by Alex and Sydney, did an incredible job, delivering top-quality workmanship. Their professionalism, attention to detail, and commitment to excellence truly set them apart. If you're looking for a roofing company you can trust, Klaus Roofing is the best choice! -Louis Mugnano
Five Star Roof Review in Conway
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This home in Georgetown, South Carolina needed a full roof replacement. The homeowner called Klaus Roofing by Carolina Energy Conservation and made an appointment with the appointment center. Matt, our senior salesman went out to do a FREE roof inspection. He climbed up on their roof and did a full walk around to take a look at the entire property.
Matt sold the roof and the homeowner sent us a five star review.
Georgetown roof replacement
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We would definitely recommend Klaus Roofing to anyone in need of roofing repair or replacement. Matt inspected thoroughly and found our problem. He represents the company with honesty and knowledge. The repair was done professionally by a great crew with experience. We would definitely call on Matt when a roof replacement is necessary.
Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueCustomer Testimonial from Judy Y. in North Myrtle Beach,, SC
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Overall Rating:
Job review from Steve in Murrells Inlet, SC 29576 on 11/30/22
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I know the people that run it
Job review from Pat in Myrtle Beach, SC 29588 on 07/03/24
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Referral from realtor.
Job review from Barbara in Myrtle Beach, SC 29579 on 02/03/25
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Prost work completed
Job review from Frank in Myrtle Beach, SC 29588 on 03/25/24
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Everyone was easy to work with and communication and professionalism were evident. We had some tricky weather and despite rain Kevin got our home in first chance they could. They listened to my concerns and addressed them without hesitation and Matt worked with insurance. Very happy with everything start to finish!
- Jim L. of Georgetown, SC Thursday, December 22nd
Customer Testimonial from Jim L. in Georgetown, SC
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The knowledge and expertise of the process and the extra steps that were taken to ensure highest quality. They were also so efficient and ZERO nails left in the yard!!!
Share this review:Job review from Jennifer in Georgetown, SC 29440 on 07/23/24
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The Salesman Matt made this whole experience so easy for me . He helped me so much with the project. Thank You so Very Much. God Bless 🙏
Share this review:Job review from Freda in Georgetown , SC 29440 on 04/11/24
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Had roof done by this company (jack zawaki) and needed a rain gutter leak sealed. Matt and Jeff showed up quickly and were very friendly and had fix done in minutes…..will definetly be the 1st I call if in need of work in future
Share this review:Job review from Dean in Longs, SC 29568 on 09/11/23
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Matt made a great first impression. Pricing is competitive.
Share this review:Job review from David in Conway, SC 29526 on 10/18/24
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The process of the sale and the professionalism of the representatives
Share this review:Job review from Stephen in Little River, SC 29566 on 02/26/23
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local company with good reviews. Had an inspection done by Matt and he was very knowledgeable and talked me through what he saw during the inspection. Will definitely use them on any future roofing needs.
Share this review:Job review from Susan in Longs, SC 29568 on 06/26/24
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There were 2 other companies that did not address the main issue of leaks in 2 areas. I needed my roof repaired first ! I knew I also needed shingles as mine were 20 years old.. Matt came out, I expressed my concerns about the leaks, showed him the areas I knew to be damaged and asked for an estimate to repair. I then asked for the estimate to replace the shingles. We agreed on the price. The repairs were greater than expected and handled professionally. The crew was friendly , but non-English speaking so I couldn't chat with them except through Alex.. The roof was remodeled to remove the leaking skylights, shingles were put on and everything looks beautiful.. Thank you for a great job and cleanup. I haven't found a nail yet !!!!
Job review from Helen in Loris, SC 29569 on 02/28/24
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The representative was so nice and worked so hard with the insurance company. I knew he was the one.
Job review from Cynthia in Conway, SC 29727 on 03/28/23
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I can't say enough about how great this company is. Not only did they do an excellent job from start to finish they care about customer service and satisfaction. I had a problem with my air conditioner after they were done and they told me who to call for repair and they graciously payed the bill. Not sure what happened but they did not hesitate to make sure everything was repaired free of charge. The problem was just called a disconnect but I was so happy for their help . Do not call anyone else for roofing needs This is the best of the best. 5 star all the way.
Share this review:Job review from Linda in Little River, SC 29566 on 07/29/23
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"We are very pleased with the final results of our new roof. Matt was very thorough in his presentation and checked in frequently during the install. The entire work crew was very respectful and Kevin was on site the whole day to ensure we were happy with the progress. Amazed that they finished in one day and the clean up was outstanding. Will definitely recommend this company to everyone looking for a new roof." - Kenneth A.
Roof Replacement Customer Testimonial from Kenneth A. in Myrtle Beach, SC
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We would definitely recommend Klaus Roofing to anyone in need of roofing repair or replacement. Matt inspected thoroughly and found our problem. He represents the company with honesty and knowledge. The repair was done professionally by a great crew with experience. We would definitely call on Matt when a roof replacement is necessary.
Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueRoof Replacement Customer Testimonial from Judy Y. in North Myrtle Beach, SC
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Everyone was easy to work with and communication and professionalism were evident. We had some tricky weather and despite rain Kevin got our home in first chance they could. They listened to my concerns and addressed them without hesitation and Matt worked with insurance. Very happy with everything start to finish!
Roof Replacement Customer Testimonial from Jim L. in Georgetown, SC
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Terrific service and quality. From initial contact, evaluation and recommendations with Matt to project management with Kevin all was done with excellence. The workers went the extra mile to get the shingles on before the evening rain. Kevin did the extra things that showed he cared. Even the cleanup was exceptional. I don’t think you can beat this team.
Roof Replacement Customer Testimonial from Dorthy M. in Pawleys Island, SC
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Terrific service and quality. From initial contact, evaluation and recommendations with Matt to project management with Kevin all was done with excellence. The workers went the extra mile to get the shingles on before the evening rain. Kevin did the extra things that showed he cared. Even the cleanup was exceptional. I don’t think you can beat this team.
Customer Testimonial from Dorthy M. in Pawleys Island, SC
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To whomever may take the time to read the reviews, I would say to you stop looking and go with Klaus Roofing! From the second I started dealing with them to the very end of my roofing job, they were there for me the homeowner 100%. Their work was above and beyond my expectations, and I myself have worked for several years in the residential construction sector. If you truly love your home like I do and want to understand what is going on your roof, so you can have a piece of mind that you made the right choices for your home, go with Klaus.
Roof Replacement Customer Testimonial from Scott W. in Conway, SC
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Matt and his team are amazing! I don’t think I’ve ever worked with anyone who responds to my questions as fast as Matt has, which is a huge plus for me! They installed our new roof, we got half done for now, and they were quick and efficient. We had them place an attic vent and my husband realized we probably shouldn’t have, so they came out here and uninstalled it for us! Matt was very professional when he was telling me about everything and he even made a special trip back to our house to meet my husband and tell him all the details since I couldn’t remember them. I highly recommend this Klaus roofing if you want someone that already seems like a friend and doesn’t want to rip you off. Thank you Matt and your team! Y’all were fantastic!
Roof Replacement Customer Testimonial from Kensley A. in Conway, SC
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Absolutely the best! Matt Thompson was with out a doubt the most knowledgeable and genuinely kind and respectful lead. The entire roofing team and installers shared his positive ethical approach. From signing to completion the work was efficient and super clean. Everyone went beyond my expectation without having to be ask. Didn’t find a single bit of debris! I have recommended them to my neighbors and they all had the same experience. Thanks to everyone for such good work, kindness and a stress free experience!Roof Replacement Customer Testimonial from Tai A. in Conway, SC
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"HIGHLY recommend Klaus Roofing!!!! They came earlier than expected (2 weeks) and got the job done same day. Checked in throughout the project to show the progress and made sure I was happy with the job before they left. Great crew. Did I say I HIGHLY recommend Klaus Roofing. Thank You for the peace of mind that my roof won't be leaking anytime soon."
Roof Repair Customer Testimonial from Hope G. in Myrtle Beach, SC
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"HIGHLY recommend Klaus Roofing!!!! They came earlier than expected (2 weeks) and got the job done same day. Checked in throughout the project to show the progress and made sure I was happy with the job before they left. Great crew. Did I say I HIGHLY recommend Klaus Roofing. Thank You for the peace of mind that my roof won't be leaking anytime soon."
Customer Testimonial from Hope G. in Myrtle Beach, SC
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No one else even went up in the attic to check for leaks from the roof except Klaus Roofing. They took pictures of both the roof and the attic which both showed damage. No one else did all of that for me. I was sold on the fact they did a thorough job checking my issues out and fixing them.
Job review from Mike in Myrtle Beach, SC 29588 on 11/13/23
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Jack,
We are pleased with the way our roof looks! Our neighbors have been very complimentary. We are confident that each roofer did his or her job well and your supervision insured us of that! You kept us informed periodically, of any changes necessary and of daily progress. It was gratifying watching your crews get right to work, each one knowing what to do and how to do it well. We were especially impressed with the way your ground team worked hard together throughout the project, never letting up! They protected our shrubs and plants from falling shingles and debris and they were extremely conscientious with the clean-up making sure that they hadn’t missed a shred of fallen roof material or a single roofing nail!
All in all, thank you for a job well done!
Jane and BobRoof Replacement Customer Testimonial from Jane and Bob K. in Myrtle Beach, SC
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Great attention to detail and great price!
Review from Charles in Pawleys Island, SC 29585
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Facia boards replaced
Job review from Helen in Pawleys Island, SC 29585 on 11/14/23
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Matt did a great job of explaining everything to us and working with insurance.
Share this review:Job review from Inez in Little River, SC 29566 on 05/19/22